Used ANTLabs 
Email Sales Or call: (888) 490 3773

Peacey Systems Official Distributor of ANTLabs, has a dedicated team to support and repair your ANTLabs gateway and sell used units. Let us know what you need.  

Please contact sales at sales@peaceysystems.com

IG 4110 – 200Hardware

 

 
A0032-002-001-001-001-1200 Concurrent Device Lic
Max 500 VLANs
$500.00     
IG 4110 – 400HardwareA0032-003-001-001-001-1400 Concurrent Device Lic
Max 500 VLANs
$500.00     
IG 4110 – 600HardwareA0032-004-001-001-001-1600 Concurrent Device Lic
Max 500 VLANs
$500.00     
IG 4110 – 800HardwareA0032-005-001-001-001-1800 Concurrent Device Lic
Max 500 VLANs
$500.00     
IG 4110 – Demo2Hardware
 
  
 
A0032-006-001-001-001-130 Concurrent Device Lic
Max 500 VLANs
                  
IG 4110 – PMSHardware
 
  
 
A0032-022-001-001-001-1PMS gateway to support interface to multi hotel properties$500.00     
           
IG 4110 Bundle (ACS Advanced)         
Bundle: IG 4110 – 200 
(ACS Advanced)
Hardware & ACS Advanced Subscription A0032-018-001-001-001-1Bundle includes: 
– IG 4110 – 200 (200 Concurrent Device Lic, Max 500 VLANs)
– 1st 3 years ACS Advanced Subscription
$700.00      
Bundle: IG 4110 – 400 
(ACS Advanced)
Hardware & ACS Advanced Subscription A0032-019-001-001-001-1Bundle includes: 
– IG 4110 – 400 (400 Concurrent Device Lic, Max 500 VLANs)
– 1st 3 years ACS Advanced Subscription
$900.00     
Bundle: IG 4110 – 600 
(ACS Advanced)
Hardware & ACS Advanced Subscription A0032-020-001-001-001-1Bundle includes: 
– IG 4110 – 600 (600 Concurrent Device Lic, Max 500 VLANs)
– 1st 3 years ACS Advanced Subscription
$1000.00     
Bundle: IG 4110 – 800 
(ACS Advanced)
Hardware & ACS Advanced Subscription A0032-021-001-001-001-1Bundle includes: 
– IG 4110 – 800 (800 Concurrent Device Lic, Max 500 VLANs)
– 1st 3 years ACS Advanced Subscription
$1200.00     
           
IG 4100         
IG 4100 – 100Hardware A0019-001-001-001-001-1100 Concurrent Device Lic
Max 500 VLANs
$500.00     
IG 4100 – 300Hardware

 

 
A0019-002-001-001-001-1300 Concurrent Device Lic
Max 500 VLANs
$600.00     
IG 4100 – Infinity4Hardware A0019-003-001-001-001-1Unlimited Concurrent Device Lic
Max 500 VLANs
$1000.00     
IG 4100 – Demo2Hardware
 
  
 
A0019-004-001-001-001-130 Concurrent Device Lic
Max 500 VLANs
      
IG 4100 – PMSHardware
 
  
 
A0019-033-001-001-001-1PMS gateway to support interface to multi hotel properties$1000.00     
           
IG 4210         
IG 4210 – 1000Hardware

 
A0027-002-001-001-001-11000 Concurrent Device Lic
Max 2000 VLANs
         $1200.00     
IG 4210 – 2000Hardware A0027-003-001-001-001-12000 Concurrent Device Lic
Max 2000 VLANs
          $2000.00      
IG 4210 – InfinityHardware A0027-004-001-001-001-15000 Concurrent Device Lic
Max 2000 VLANs
        $2250.00       
IG 4210 – Infinity Plus4Hardware A0027-015-001-001-001-1Unlimited Concurrent Device Lic
Max 2000 VLANs
       $3000.00      
IG 4210 – HA1Hardware
 
  
 
A0027-005-001-001-001-1Concurrent Device Lic – Follow Main Unit
Max 2000 VLANs
          $900     
IG 4210 – Demo2Hardware
 
  
 
A0027-006-001-001-001-130 Concurrent Device Lic
Max 2000 VLANs
 –      
IG 4210  – Base ( for Distributors only )         
IG 4210 – BaseHardware
 
  
 
A0027-008-001-001-001-1IG 4210 Base Unit
No License
Expandable to Unlimited Device Lic
Max 2000 VLANs
$500.00     
           
           
Other Products 3         
Account Printer  AP 2100Accessory A0022-001-001-001-001-1Account Printer AP 2100
( 1 unit )
             $200.00      
Account Printer paper for AP 2100 x 10Accessory A0022-004-001-001-001-1Account Printer paper ( 10 rolls )              $5.00      
IG 4210 – 10 GE Fibre Upgrade (per gateway)4Accessory A0010-006-001-001-001-11 x 10GE Dual Fibre ports              $50.00     
IG 4210 – SFP+ Multi-mode SR ConnectorsAccessory A0010-007-001-001-001-12 x SFP Connector (Multi-mode SR)              $50.00     
IG 4210 – SFP+ Single-mode LR ConnectorsAccessory A0010-008-001-001-001-12 x SFP Connector (Single-mode LR)             $75.00      
IG 4210 – Sliding Rails Mounting Kit Accessory

 
A0027-026-001-001-001-1Sliding rails mounting kit (IG 4210 only)              $35.00      





 

Peacey Systems Official Distributor of ANTLabs, has a dedicated team to support and repair your ANTLabs gateway.
Used ANTLabs 
Email Sales Or call: (888) 490 3773
 
 
 
To purchase software modules, license upgrades and support plans for IG 3100, visit Online Store or find a Reseller/Partner. To purchase our products, Contact Us or our Resellers/Partners.

 

 

 

 

Support Components

24 x 7 Phone Support

ANTlabs will provide telephone support for any Product covered by this T&C Document. Such support will consist of responding to trouble calls as reasonably required to make the Product perform as described in the current product specifications. Customer support will be provided in accordance with ANTlabs’ support policies that are found in the document Product Support Policies and Procedures.

 All support cases are handled directly by trained support engineers:

  •  
24 x 7 Email Support

ANTlabs will provide support via email (tech-support@antlabs.com) for any Product covered by this T&C Document.

Software Subscription

Customer is entitled, at no charge, to software patches/updates of covered products, such as bug fixes and new releases that are generally made available at no additional cost to ANTlabs’ customers that have a valid product software subscription for the relevant time period. The foregoing right shall not include any options, upgrades or future products which ANTlabs or third party vendors charge for as a separate product or where Customer’s installed hardware platform has no further upgrades available according to either (i) the applicable product release notes provided with each release or (ii) a written end-of-life announcement communicated to Customer by ANTlabs. ANTlabs is not obligated to provide hardware upgrades to ensure compatibility with new software versions of its products or to ensure that new software versions of its products are compatible with outdated hardware platforms.

Standard Hardware (HW) RMA 

Under this option, the customer can report a faulty hardware unit to ANTlabs support. Upon confirmation of the hardware fault, the standard HW RMA process will trigger. A new replacement unit will be shipped out to the customer when ANTlabs receives the faulty unit.

Customer is responsible for backing up, properly storing configuration files and implementation of those setting on the replacement hardware.  The replacement system will be new or refurbished at the discretion of ANTlabs.

Advanced Hardware (HW) RMA 

This is an enhancement to Hardware RMA, which improves the turn-around time for the customer.  Under this option, a new replacement unit is shipped out to the customer on the next business day (Singapore) after completion of troubleshooting when ANTlabs support accepts and logs a system hardware fault before 16:00 (Singapore Time) Monday to Friday.

Customer is responsible for backing up, properly storing configuration files and implementation of those setting on the replacement hardware.  The replacement system will be new or refurbished at the discretion of ANTlabs.  RMA unit receives a thirty (30) day hardware warranty or the remainder of the original hardware warranty or active maintenance contract, whichever is longer.

The faulty unit must be returned to ANTlabs authorized distributor within twenty (20) days.  If not, the full purchase price will be charged to the customer.

NBD (Next Business Day) Onsite Servicing

This is an advanced hardware replacement / servicing option whereby replacements parts and our support engineer are sent to customer site on the next business day upon confirmation of RMA.  This support option can place a certified engineer at the customer’s location the following business day, after completion of troubleshooting when ANTlabs support accepts and logs a system hardware fault before 16:00 Monday to Friday, subject to parts availability.  Service is performed on-site at the customer’s location and is available Monday – Friday from 9:00 to 17:00 excluding normally observed local holidays.

The End User information (customer name, address, contact number) must be present to activate this level of RMA.  Refer to the ANTlabs Support Portal or Appendix A for a sample of the form. Incorrect or incomplete information about the End User will result in this service delivery and may affect the promised service level agreement.

In addition, this level of RMA service is only applicable to products purchased in the specific supported countries and will not apply to parallel-imported units. For example, for a unit purchased in the US, onsite support can only be provided to an address in the US.   Refer to ANTlabs Support Portal or Appendix B for the most current list of supported countries.  For countries not in the supported list, the support level will fall back to the Hardware RMA (replacement) option detailed above.

All claims filed for hardware units that fail will be repaired at the discretion of ANTlabs. RMA parts / components receive a sixty (60) day hardware warranty or the remainder of the original hardware warranty or active maintenance contract, whichever is longer.

 

EOL / EOS Policy 

As a product matures, its future functional relevance is determined by trends in market demand and technology innovation.

Taking these factors into consideration, a product may be deemed to have reached the end of its product life cycle. And newer products with functionally richer technology may be available as candidates for replacement.

Products that have reached the end of its product life cycle will be subject to ANTlabs’ product policy for EOL (End-of-Life) and EOS (End-of-Support).