We are Experts in Supporting IT Operations
Peacey Systems
Consumers rely on technology’s benefits every day. When technology doesn’t work, they need fast, competent help.
Who we are?
Peacey Systems Omni channel support handles nearly 5 million customer interactions per year. Our team understands that technology exists in virtually every aspect of our society.
Your customers rely on technology’s benefits and need excellent support every day. When technology doesn’t work, they need fast, competent help via phone, email, text, chat and social media – omni channel.
Peacey Systems has extensive experience enabling our partners to operate more successfully. We take care of providing services that can otherwise bog down businesses: multi-level technical support (basic to expert), customer service and billing. Peacey Systems also offers unique patented services and software that significantly increase end user satisfaction by boosting first call resolution.
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Premium Tier 1 Support
Peacey Systems 24/7/365 Tier 1 technical support customer call center provides all the help your customers want and need. We handle all initial customer inquiries, support the day-to-day issues and resolve most user-problems at the first point of contact. Only complex problems are escalated to your internal experts.
Realtime CRM and ACD records via custom api
Peacey Systems IT Services pioneered the on-demand subscription billing space. In 2007 we started as the billing and payments engine for large ISPs and Telecom companies, as well as companies with complex reseller hierarchies.
Installation Support
Working with your team and after a careful review of current networking systems and documentation our engineers will recommend high-performance network infrastructure that helps businesses create a responsive and trusted environment for accelerating the deployment of services and applications over a single network.
Help Desk Support
who we are Peacey Systems Omni channel support handles nearly 5 million customer interactions per year. Our team understands the technology needs of a wide variety of businesses.
OUR BENEFITS
End user experience is Everything
Chat Support
Internet Support
Software Support
VOD support
customer loyalty
large venue Support
WE ENJOY WORKING
What People Say
Why choose us?
our Tier 1 support team understands that technology exists in virtually every aspect of our society, either in business oriented or in your personal life.
GET IN TOUCH
Contact Details
- 1007 N Federal Hwy #227 Fort Lauderdale, FL 33304