White-Label Help Desk for Hospitality Wi-Fi Providers
Round-the-clock guest and property support under your brand, so you can focus on growth. Plus ANTlabs gateways, sourced and supported by the ANTlabs North American distributor.
Distribution
Sourcing and supply of the ANTlabs SG 5 family, vSG and modules for North American projects.
Product expertise
Help sizing gateways by property size, PMS integration, Advanced QoS and module selection.
Support
Outsourced IT support for front desk and IT staff, escalating to ANTlabs when needed.
Why LSPs work with Peacey Systems
ANTlabs North American distributor
We supply ANTlabs gateways, ASP Cloud and hospitality modules for projects across North America.
Partner-backed
ANTlabs partners get partner-specific sales and marketing kits, technical support, ANTlabs Classroom training and promotions (antlabs.com/partner).
Product depth
SG Express 5000, 5100, 5200, SG Pro 5410, vSG Express/Pro, ASP Cloud, ANTlabsEzTV and ANTlabsEzCast.
Support you can brand
A Tier 1 help desk that answers under your brand, so your team can focus on growth.
ANTlabs: founded in 1999, headquartered in Singapore (antlabs.com).
Every call answered as your company, with escalation paths you set.
Logged
Every call, chat and ticket is logged, so your team has a clear record of each issue.
Answered under your brand
Your customers call your number and hear your name. You keep the relationship.
Resolved at first contact where possible
Our help desk handles connection issues, login problems, device help and ticket logging on the first call wherever it can.
Escalated on your terms
Anything we can't close goes to your engineers through your process and the escalation paths you set.
Outsourced IT Support Services for Tech-Reliant Companies
Guest Wi-Fi support
A branded guest support line for your hotel customers: connection issues, login problems and device help, with escalation to your team.
Property staff support
Support for front desk and IT staff at the properties you serve, so on-site teams get fast answers.
After-hours coverage
Nights and weekends handled under your brand. We review your call flows, escalation paths and coverage hours with you.
ANTlabs gateway support
Hands-on ANTlabs gateway knowledge as ANTlabs' North American distributor, with escalation to ANTlabs when needed.
Frequently asked questions
Who distributes ANTlabs in North America?
Peacey Systems LLC is ANTlabs' North American distributor.
Who can buy ANTlabs products through Peacey Systems?
Hospitality Wi-Fi providers, LSPs, integrators and operators serving hotels, venues and MDUs.
What ANTlabs products do you offer?
ANTlabs service gateways, EzXcess guest access management and EzTV digital signage and in-room TV.
Do you provide support after installation?
Yes. Peacey Systems provides Outsourced IT Support Services for Tech-Reliant Companies, available under your brand, with escalation to ANTlabs.
How do I get a quote?
Schedule a Planning Session or call +1 313-228-2209.
About Us
Peacey Systems offers Outsourced IT Support Services for Tech-Reliant Companies through our 24/7/365 Network Operations Center and technology distribution. Our IT support services provide everything your customers need. We manage initial customer inquiries, support day-to-day issues, and resolve most user problems at the first point of contact. Only the most complex issues are escalated to your internal experts or our dedicated tier 3 engineers, ensuring consistent and effective Outsourced IT Support Services for Tech-Reliant Companies.
Mission & Vission
Mission
Reliability. World-class technical support of which you are proud.
Our Vision
Excellence. We thrive on the genuine gratitude of our customers.
Our Value
Service. We exist to make your life easier.
OUTSOURCED IT SUPPORT SERVICES FOR TECH-RELIANT COMPANIES
Installation Support
High-performance network infrastructure that helps businesses create a responsive and trusted environment for accelerating the deployment of services and applications over a single network.
Help Desk Support
Peacey Systems LLC Omni channel support handles nearly 5 million customer interactions per year. Our team understands that technology exists in virtually every aspect of our society.
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